PUBLIC OFFER AGREEMENT

for the provision of paid educational services

This Public Offer Agreement is an official offer (public offer) of "Astana Bilim Academy" LLP, represented by Director Arykov Arman Askarovich, acting on the basis of the Charter.

In accordance with the Civil Code of the Republic of Kazakhstan (the "Civil Code"), this Agreement constitutes a public offer addressed to an indefinite circle of persons.

A recipient of the offer, by agreeing to receive paid educational services through the actions provided for in this Agreement, is deemed to have accepted the terms of this Agreement fully and unconditionally (acceptance).

1. Terms and Definitions

Offer/Agreement — this Public Offer Agreement for the provision of paid educational services, published on the Provider's Website.

Provider — "Astana Bilim Academy" LLP, BIN 250640007207.

Website — the Provider's official website: https://astanabilim.kz

Learner — an individual who has accepted this Agreement and receives educational services from the Provider.

Services — educational services provided by the Provider in accordance with this Agreement and the selected educational program.

Acceptance — an action by the recipient of the offer evidencing full and unconditional acceptance of the terms of this Agreement, including the obligation to pay for the Services.

Educational Program — an approved professional development program for teachers, selected by the Learner.

Distance Learning — a form of training organized using information and communication technologies, electronic educational resources, audio, video and other digital materials via the Internet.

LMS — the Astana Bilim Academy learning management system located at: https://lms.astanabilim.kz

Training Period — the established period for completing the educational program, studying materials, completing assignments and undergoing assessment.

User Agreement — the User Agreement of the Astana Bilim Academy educational platform, governing use of the LMS.

Privacy Policy — the Privacy Policy of Astana Bilim Academy, defining the procedure for processing and protecting personal data.

2. Subject of the Agreement

2.1. The Provider undertakes to render paid educational services to the Learner for completion of a teacher professional development course, and the Learner undertakes to pay for and complete the relevant course on the terms of this Agreement and the selected Educational Program.

2.2. The organization and conduct of professional development courses are carried out in accordance with the legislation of the Republic of Kazakhstan, including the Rules for Organizing and Conducting Teacher Professional Development Courses and Post-Course Support of Teacher Activities, approved by order of the Minister of Education of the Republic of Kazakhstan dated May 29, 2026, taking into account amendments effective from June 15 and July 12, 2026.

2.3. The Services are provided in accordance with the approved educational program of the relevant course and the Provider's training materials.

2.4. Information about a specific course, including its name, content, price, duration, format, volume, training period and other conditions, is published on the Website and/or communicated to the Learner before training begins.

2.5. Training is conducted predominantly in distance format via the Provider's LMS.

2.6. Depending on the Educational Program, training may include synchronous and asynchronous forms of work.

2.7. Access to the LMS is granted to the Learner after payment for the Services and provision of the necessary registration data.

3. Procedure for Acceptance

3.1. The Offer is deemed accepted by the Learner from the moment payment is made for the selected Educational Program.

3.2. Making payment means that the Learner has read the terms of this Agreement, the User Agreement and the Privacy Policy, understands them, and accepts them in full.

3.3. Information about the fact of payment, the selected course, its price, the date of payment and the Learner's account may be recorded by the Provider's information system.

4. Procedure for Rendering Educational Services

4.1. The Services are rendered predominantly at a distance using the LMS and other electronic communication tools.

4.2. Training materials necessary for completing the relevant Educational Program are provided by the Provider and are included in the price of the Services.

4.3. The duration of training is determined by the specific Educational Program.

4.4. Specific training periods, scope and schedule are communicated to the Learner before training begins.

4.5. A Learner who has successfully completed the Educational Program and passed the final assessment in accordance with its requirements is issued a professional development certificate of the form established by the Provider.

4.6. In cases provided for by legislation and the relevant Educational Program, the certificate may be accompanied by an appendix containing information on the program completed and training results.

4.7. After completion of the course, the Provider carries out post-course support in the manner and forms provided for by legislation and the relevant Educational Program.

5. Withdrawal from Services and Refunds

5.1. The Learner has the right to withdraw from the Services before their actual provision begins.

5.2. For a distance course, the provision of Services is deemed to begin when the Learner is granted access to the relevant course's training materials in the LMS.

5.3. Before access to training materials is granted, the Learner is refunded the full price of the Services. After access has been granted, the amount paid is refundable minus the cost of the access actually provided, determined in accordance with clause 5.4 of this Agreement, and taking into account expenses actually incurred by the Provider and the requirements of the legislation of the Republic of Kazakhstan.

5.4. The cost of access to training materials actually provided is 50% of the total price of the relevant Educational Program and is non-refundable, unless otherwise specified in the information on a specific course.

5.5. If the provision of Services becomes impossible through the fault of the Provider, the funds are refunded in full, less the volume of Services actually rendered, in accordance with the legislation of the Republic of Kazakhstan.

6. Rights and Obligations of the Provider

6.1. The Provider has the right to:

– independently organize the educational process;

– determine the schedule and forms of training;

– temporarily restrict access in the event of a material breach of the training terms;

– change the schedule upon prior notice to the Learner;

– replace an instructor or trainer while maintaining an appropriate quality of training;

– withhold the certificate if the requirements of the Educational Program are not met.

6.2. The Provider is obliged to:

– organize training in accordance with the approved Educational Program;

– provide access to the training materials envisaged by the program;

– engage specialists with the necessary qualifications;

– issue the certificate upon successful completion of the course requirements;

– keep records of certificates issued in the established manner.

7. Rights and Obligations of the Learner

7.1. The Learner has the right to:

– receive information about the organization of training;

– receive information about the procedure and criteria for assessment;

– use the materials and services provided under the Educational Program;

– exercise other rights provided for by the legislation of the Republic of Kazakhstan.

7.2. The Learner is obliged to:

– pay for the Services in a timely manner;

– provide accurate registration information;

– comply with the training schedule;

– complete the assignments provided for by the program;

– undergo the final assessment;

– comply with the training rules;

– not transfer LMS access data to third parties;

– independently ensure the availability of the necessary equipment and internet connection.

8. Intellectual Property

8.1. Training, methodological, informational, audiovisual and other materials are objects of intellectual property of the Provider and/or the relevant rightsholders.

8.2. Granting access to materials does not constitute a transfer of exclusive rights to them.

8.3. The Learner may use the materials solely for personal educational purposes.

8.4. Without prior written permission, it is prohibited to copy, distribute, publish, sell, transfer to third parties, or make publicly available the course materials.

9. Personal Data

9.1. To perform this Agreement, the Provider processes the Learner's personal data in accordance with the legislation of the Republic of Kazakhstan.

9.2. Processing is carried out on the basis of the relevant consent of the personal data subject in cases where such consent is required by law.

9.3. Personal data may be used for registration, organization of training, identification of the Learner, assessment, issuance and recording of certificates, post-course support and performance of the Provider's obligations.

9.4. Transfer of personal data to third parties is permitted in the cases and in the manner provided for by the legislation of the Republic of Kazakhstan.

9.5. The detailed procedure for processing and protecting personal data is set out in the Privacy Policy and the Consent to the Collection and Processing of Personal Data, published on the Website.

10. Confidentiality

10.1. The Parties undertake not to disclose to third parties confidential information obtained in connection with the performance of this Agreement, except in cases provided for by legislation or this Agreement.

11. Liability and Dispute Resolution

11.1. The Parties are liable for non-performance or improper performance of obligations in accordance with the legislation of the Republic of Kazakhstan.

11.2. The Parties shall seek to resolve disputes through negotiation and/or a claims procedure.

11.3. If a settlement cannot be reached, a dispute is resolved in the manner established by the legislation of the Republic of Kazakhstan.

12. Term and Amendment of the Agreement

12.1. The Agreement enters into force upon acceptance and remains in effect until the Parties have fully performed their obligations.

12.2. The Provider has the right to amend the Offer.

12.3. A new version applies to new acceptances from the date of its publication, unless another period is established by the Provider.

12.4. The version of the Offer in effect at the time of acceptance applies to the relationship with the Learner, unless otherwise provided by the legislation of the Republic of Kazakhstan.

13. Final Provisions

13.1. Use of the LMS is governed by a separate User Agreement of the Astana Bilim Academy educational platform, which forms an integral part of this Agreement.

13.2. The processing of personal data is governed by the legislation of the Republic of Kazakhstan, the Astana Bilim Academy Privacy Policy, and a separate Consent to the Collection and Processing of Personal Data.

13.3. In the event of a conflict between this Agreement and the User Agreement regarding the provision of educational services, the provisions of this Agreement shall prevail.

13.4. In all other respects, the Parties shall be governed by the legislation of the Republic of Kazakhstan.

Company Details

"Astana Bilim Academy" LLP

BIN: 250640007207

Registered address: Republic of Kazakhstan, Astana, Nura district, 8 Asfendiyarov str., apt./office 362

Official website: https://astanabilim.kz

LMS: https://lms.astanabilim.kz

E-mail: info@astanabilim.kz

Director: Arykov Arman Askarovich